About MicroTelecom
MicroTelecom provides enterprise retail Point of Sale, inventory management, and help desk solutions. Our cloud platform helps retailers and service providers deliver predictable implementations, reliable operations, and continuous improvement across teams. Solutions include POS, inventory, help desk, and an integrated platform spanning e-commerce, POS, and subscriptions management.
Point of Sale
MT-POS systems offer unparalleled flexibility and mobility, empowering businesses to break free from the confines of traditional checkout counters. Equipped with user-friendly interfaces and compact designs, MT-POS provide multiple ordering and checkout solutions, including: In-Store Self Checkout, Tablet and Mobile POS and Online Checkout. This flexibility reduces checkout waiting times and elevating customer satisfaction.
Redefining Inventory Management
Our flagship product, MT-POS, is an Enterprise-grade cloud retail POS System that offers unparalleled Inventory Management capabilities. From streamlining stock transfers to providing real-time stock updates, MT-POS ensures accurate and efficient control over inventory across multiple stores. With MT-POS, businesses gain insights into sales trends, product performance, and stock levels, empowering data-driven decisions that optimize operations and increase profitability.
The Ultimate Help Desk Portal
At MicroTelecom, we understand the importance of exceptional customer support. Our Help Desk Portal goes beyond conventional offerings, automating ticket creation, monitoring agent availability, and providing live chat assistance for real-time engagement. Leveraging a robust knowledge base, our Help Desk Portal ensures accurate ticket responses, preventing incorrect solutions and bolstering customer satisfaction.
Help Desk and Online Store
Our All-In-One Online Store + Help Desk Portal emerges as a game-changing solution for Retail operators and professional service providers. The Portal streamlines back-office operations by centralizing in one system the customer registration, support tickets, order tracking, fulfillment by Drop Shipping or from MT-POS Inventory System, and monitoring the company operations and support teams.
Quality Policy Statement - ISO 9001:2015
MicroTelecom is committed to delivering innovative and high-quality solutions that meet or exceed the expectations of our customers in the retail, wholesale, and commerce industries. We align our operations with market demands and customer requirements, ensuring that every project adheres to defined scope, budget, and timelines. Quality is a shared responsibility across all levels of our organization. Through compliance with applicable standards and regulations, and by fostering a culture of continual improvement, we strive to enhance customer satisfaction and operational excellence. This policy reflects our dedication to supporting our strategic goals and ensuring sustainable growth.
Approved by: Executive Compliance Officer (Top Management)
Date: August 5th, 2025
Version: Rev.02
ISO 9001:2015 Certification
Certified by: TÜV Austria
Certificate No: 10001250015199
Valid through: August 21, 2028
