Careers at MicroTelecom
Build Software That Supports Real Business Operations
MicroTelecom develops business software used across retail, ecommerce, inventory, enterprise operations, websites and customer service. Our work brings together product thinking, engineering, quality assurance, support and customer-facing teams.
We value people who are curious, practical and comfortable taking responsibility for the work they own.
Career Areas
Different Skills, One Product Organization
Opportunities may arise across different parts of the company as products, projects and customer requirements evolve.
Software Development
Build and extend business applications, APIs, integrations and platform services across the MicroTelecom software portfolio.
Quality Assurance
Test workflows, investigate edge cases and work closely with development and product teams to help ensure releases behave as intended.
Support & Service Operations
Investigate customer and operational issues, coordinate technical resolution and work with engineering when problems require deeper analysis.
UX & Product Design
Turn complex business workflows into interfaces that help users understand what to do and move efficiently through their tasks.
Sales & Customer Engagement
Understand business requirements, help organizations evaluate MicroTelecom products and connect customer needs with the appropriate product or enterprise team.
Technical & Business Operations
Support the systems, processes and coordination needed to operate software products and customer environments across multiple teams and time zones.
How We Work
Responsibility, Collaboration and Practical Problem Solving
The work often crosses traditional job boundaries. Product, QA, development, operations and customer teams regularly need to understand the same business problem from different perspectives.
Take Ownership
We value people who can investigate a problem, make progress independently and know when collaboration or escalation will produce a better result.
Understand the Business Problem
Many of the hardest software questions are not purely technical. Understanding why a customer or user needs something is often as important as implementing it.
Work Across Teams
Features and customer issues may involve product, engineering, QA, support, deployment and operational teams rather than remaining inside one department.
Keep Learning
Our products and technology continue to evolve. Curiosity and the ability to learn unfamiliar systems are valuable across technical and non-technical roles.
What We Build
Software Across the Business Lifecycle
MicroTelecom develops products that can operate independently or connect through shared business data and workflows. That creates opportunities to work on very different technical and operational problems within the same company.
Point of sale, inventory, purchasing, fulfillment and multi-location retail operations.
Online stores, customer accounts, ordering, fulfillment and recurring billing.
Website content, publishing, SEO, permissions and managed web operations.
Tickets, support, QA, technical work, knowledge and operational service workflows.
Global Organization
Work Across Teams and Time Zones
MicroTelecom is headquartered in Delaware, with executive management in the United States and teams operating across India and other countries.
Depending on the role and operating requirements, collaboration may involve colleagues, customers and projects in different locations and time zones.
Who May Fit
We Value Capability, Curiosity and Responsibility
- People who investigate before assuming.
- People who can explain technical or business problems clearly.
- People comfortable owning a task while collaborating when needed.
- People interested in understanding how software is actually used.
- People willing to learn unfamiliar technologies, products and workflows.
How to Join Us
Interested in Working with MicroTelecom?
If your experience and interests fit the work we do, send us your resume together with a short introduction explaining the type of role you are interested in.
Opportunities vary over time, so you are welcome to contact us even when a specific position is not listed.
Email: hr@microtelecom.com