Shipping Policy

  • The Shipping company (FedEx, UPS or USPS) may not claim responsibility for shipments delayed due to weather or other circumstances not under their control. We will not provide refunds for delayed shipments in such cases.
  • You assumes all responsibility for a package once it has been marked as "delivered" by the Shipping company.
  • We ship to addresses worldwide. Shipping options and rates vary by destination and will be calculated at checkout.
  • To ensure accurate pricing, shipping options, and compliance with local regulations, please place your order on the site specific to your country.
  • Shipping address must be a residential or business address.
  • All orders are shipped via Standard Ground Shipping.
  • Saturday delivery is not available in all areas.
  • International orders may be subject to customs fees, duties, or import taxes levied by your country. These charges are the responsibility of the customer.
  • Orders with a gross weight over 150lbs may be subject to additional shipping fees. We will contact you to confirm such Orders.
  • Orders returned as "undeliverable" or "refused" will be charged a minimum $35 Cancellation fee.
  • Orders placed during our standard operating hours will be processed and shipped the same day as long as stock and carrier are available.
  • Once your Order is Processed we cannot change the shipping address. We are not responsible for items that are lost due to incorrect shipping address.

Hardware Orders • Delivery • International Shipping

MicroTelecom Shipping Policy

Review the shipping terms that apply to hardware orders, including delivery methods, destination requirements, international charges, address rules and carrier-related delays.

Shipping Destinations and Rates

Shipping options and costs depend on the destination and the order.

Worldwide Shipping

We ship to addresses worldwide. Available shipping options and rates vary by destination and are calculated during checkout.

Order on Your Country Site

To help ensure accurate pricing, shipping options and compliance with local regulations, place your order on the MicroTelecom site intended for your country.

Delivery Methods and Timing

Orders are shipped using Standard Ground Shipping. Saturday delivery is not available in all areas.

Orders placed during standard operating hours are processed and shipped the same day when stock is available and the shipping carrier can accept the shipment.

Carrier Delays

Shipping carriers such as FedEx, UPS or USPS may experience delays caused by weather or other circumstances outside their control. MicroTelecom does not provide refunds for shipping delays caused by these circumstances.

Shipping Address Requirements

Accurate shipping information is required before your order is processed.

Valid Delivery Address

The shipping address must be a residential or business address.

Address Changes

Once an order has been processed, the shipping address cannot be changed. MicroTelecom is not responsible for items lost because an incorrect shipping address was provided.

Responsibility After Delivery

The customer assumes responsibility for a package after the shipping carrier marks it as delivered.

International Orders

International orders may be subject to customs fees, duties or import taxes imposed by the destination country. These charges are the responsibility of the customer.

Heavy Shipments

Orders with a gross weight above 150 lbs may require additional shipping fees. MicroTelecom will contact the customer to confirm these orders.

Undeliverable or Refused Orders

Orders returned as undeliverable or refused are subject to a minimum $35 cancellation fee.

Questions About Your Shipment?

Contact MicroTelecom if you need help with shipping requirements before placing your hardware order.

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